Your QMS is full of valuable information.
But can your people actually find and use it?
But can your people actually find and use it?
Built for Clarity, Speed, and Compliance
The PEDCO AI Companion combines powerful features to transform how your organization uses quality management information.
How It Works
Get started with the PEDCO AI Companion in three simple steps.
Unlock Insights with AI-Powered Analytics
What if your chatbot could tell you how to improve your QMS?
The PEDCO AI Companion doesn’t just support your users — it also helps you optimize your quality management system by revealing exactly what employees need, where they struggle, and how to improve content clarity and structure. Leverage the PEDCO AI Companion to help continuously improve your QMS content.
🧠 AI-Driven Categorization of User Queries
Every question asked by a user is automatically categorized using machine learning into key domains. At a glance, you’ll know where your team is spending their time — and where they’re struggling most.
💬 Real-Time Feedback Tracking
Get direct insight into the effectiveness of the chatbot’s responses:
🔴 Negative feedback is flagged and measurable
🟢 Positive feedback indicates content working well
Feedback trends can guide content updates and training.
🧩 Keyword Intelligence + Word Clouds
Identify top recurring themes and knowledge gaps through:
- Keyword extraction from real user queries
- Word clouds highlighting trending terms and confusion points
- Category overlays that help you map questions to business areas
This helps you understand what people are really asking — and how it aligns (or misaligns) with your documentation.
🔍 Full Conversation Logs & Drill-Down View
Need to investigate a specific case or compliance issue?
- Access full query transcripts and answers
- View time, user, topic category, and keywords
- Filter by user, bot, category, or feedback type
All interactions are traceable for quality reviews, audits, and continual improvement initiatives.
Interested to see some case studies?
Check out the selected case studies below, or search for our other case studies here!
Skyguide - Applied SAFe in Aerospace
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Automotive Supplier - Lean Process Implementation
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Lean Process Transformation in a MedTech Organization
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